EON No Problem Too Small
A social campaign juxtaposing common EON customer-service problems with miniature models, encouraging customers to ask questions on Facebook no matter how big or small.
- Client
- EON
- Agency
- DF LDN
- My role
- Creative
- Year
- 2016
Facebook was one of EON’s primary customer service tools. We were tasked to come up with creative ways to encourage customers to ask questions, no matter how big or small.
Our approach was to juxtapose common problems — losing an electric key, calling customer service, getting a meter reading wrong — with miniature models that made the everyday quietly absurd.
The campaign was well-received and was rolled out to other EON social channels across Europe.